Communications
Business Telephony and VoIP
Modern phone systems that match how your business handles calls — in the office, at home or on the move.
Moving to Digital Telephony
Traditional analogue phone lines are being withdrawn across the UK, which means most organisations will move to internet-based calling. We help you plan that change rather than react to it.
VoIP and Hosted Systems
VoIP systems route calls over your internet connection, which makes it straightforward to add users, work from different locations and manage call handling centrally.
Getting the Foundation Right
Call quality depends on the connection behind it. We review your Broadband or leased line at the same time so the phone system performs as intended.
What's included
Hosted Phone Systems
Central call handling and easy user changes.
VoIP
Calling over your internet connection.
Hybrid Working
One number, wherever your team works.
Connectivity Check
The line behind the system reviewed too.
Expert Guide
Business Telephony & VoIP Guide
A modern business phone system should reflect how people work: in offices, from home, across multiple sites and on mobile devices. The underlying Connectivity is part of the solution.
Understand how calls are handled
Map the business's current numbers, users, call routes, voicemail, hunt groups and any customer-facing requirements before changing the system.
This makes it easier to choose the right hosted or VoIP structure and avoid recreating old limitations in a new platform.
Check the connection
VoIP relies on the internet connection supporting it. Review Broadband or leased-line capacity, reliability and the number of simultaneous users before deployment.
Where voice is business-critical, connectivity should be treated as part of the phone-system design rather than an afterthought.
Plan for hybrid working
Users may need to make and receive business calls across offices, home working and mobile devices. A good design keeps call handling consistent while maintaining appropriate security and administration.
Plan the changeover
Document the numbers, call flows, user list and porting requirements before the cutover. A planned migration reduces the risk of avoidable disruption.
Related Solutions
Explore related ASC services
These services often sit alongside this solution and can be reviewed as part of the same wider plan.
Common Questions
Questions about Business Telephony & VoIP
Straight answers to the questions customers commonly ask before getting started.
Can ASC help a business move to VoIP?
Yes. ASC helps organisations plan the move to internet-based calling and can review the Connectivity behind the phone system at the same time.
What is a hosted business phone system?
A hosted system provides centralised call handling and management, making it easier to add users and support office, home and hybrid workers.
Does Business Broadband affect VoIP call quality?
Yes. The connection behind the phone system matters, so ASC reviews Broadband or leased-line requirements alongside the Telephony service.
Let's Find the Right Solution for You.
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